Frequently asked questions

• How many channels and CT clamps does the Shelly EM Gen3 have?

  The Shelly EM Gen3 is single-phase with 2 independent measurement channels via current clamps (inputs IA and IB). CT 50A clamps are included; CT 80A clamps are additionally compatible.
• What maximum current does it measure and what is the accuracy?

  The ammeter measures 0–80A. Current accuracy is ±2% over the 2–50A and 1–2A ranges and ±5% over 0–1A, and voltage accuracy is ±2%.
• What voltage and frequency does the Shelly EM Gen3 support?

  Supply and voltage measurement are in the 110–240 V~, 50/60 Hz range. The device's own consumption is below 1.2 W.
• What wireless protocols and integrations does it have?

  The device uses Wi-Fi 802.11 b/g/n (hubless) and Bluetooth 4.2. It supports MQTT and local scripts and integrates with Home Assistant, Google Home, Amazon Alexa and the Shelly app (eWeLink).
• Where is it mounted and what are its dimensions?

  The housing measures 37x42x16 mm and weighs 23 g, suitable for a distribution panel or wall console. Operating temperature is -20 °C…40 °C, humidity 30–70%.
• Is it available in Moldova and what warranty does it carry?

  Yes, the Shelly EM Gen3 can be ordered at CasaSmart in Moldova with a 24-month warranty. The item is currently marked out of stock — contact us for availability and help choosing the CT clamp.